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NIH Public Knowledge Base > Application > Other > HHS ID Badge: General information
HHS ID Badge: General information
Article: KB0010557 Published: 2021-07-06 Last modified: 2024-02-12


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IMPORTANT


The Division of Personnel Security and Access Control (DPSAC) now offers badging services by appointment only on Monday, Wednesday and Friday between the hours of 8:00AM-5:00PM. If you need to contact DPSAC to schedule an appointment, please email ORSPersonnelSecurity@mail.nih.gov or call 301-402-9755. DPSAC staff are available to answer email and phone inquiries Monday–Friday between the hours of 8:00AM-5:00PM.

For additional information and for updated badge services see the following website: https://ors.od.nih.gov/ser/dpsac/contact/Pages/NIH-Bethesda-Main-Campus.aspx

 

General Information


All Federal employees, contractors, Commissioned Corps Officers, and other organizational affiliates who require access to government facilities or information systems are required to have an HHS ID Badge (PIV/Smart Card).

Access Control & Badge Issuance Branch: https://ors.od.nih.gov/ser/dpsac/administrators/services/badge-issuance/Pages/default.aspx

 

Information Contained on the PIV Card


Each PIV Card contains the necessary data for the cardholder to be granted access to federal facilities and information systems and assure appropriate levels of security for all applicable federal applications.

The information on your ID badge includes:

  • Your photograph
  • Your full name
  • Your Operating Division or OPDIV (NIH)
  • Badge expiration date
  • Badge serial number
  • Federal agency smart credential number (which uniquely identifies your OPDIV and you)
  • An authentication key
  • Two electronic fingerprints

 

Information Not Contained on the PIV Card


  • Social Security Number
  • Address
  • Phone number

 

Article Contents


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Enrollment


Enrollment Appointment Qualifications

  • Properly updated in NED
  • Sponsored for an ID badge by an AO
  • Pre-screened for investigation requirements by DPSAC

To determine if an individual meets the requirements above, the following status should appear in the Track Badge Status function in NED:

  • "Awaiting Applicant Enrollment" (for a HHS ID Badge).
  • "Waiting for DPSAC to review fingerprint results" (for a NIH legacy badge).

Enrollment Centers
Building 31, Room 1B03
Website: https://ors.od.nih.gov/ser/dpsac/contact/Pages/dpsac-main-office.aspx
By appointment only Monday through Friday during open hours.
Hours of Operation: 8:00AM-5:00PM

Building 10, Room 1C52 (South Lobby)
Website: https://ors.od.nih.gov/ser/dpsac/contact/Pages/building-10.aspx
By appointment only Monday-Friday during open hours.
Hours of Operation: 8:00AM-5:00PM

Locating a Badge Enrollment & Issuance Work Station
Bethesda: https://ors.od.nih.gov/ser/dpsac/contact/Pages/NIH-Bethesda-Main-Campus.aspx
Other Locations: https://ors.od.nih.gov/ser/dpsac/contact/Pages/other-DPSAC-locations.aspx

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Badge Information For Employees


Staff at Remote Locations
Please do not reach out directly to non-NIH HHS badge offices for badge assistance. AOs should contact ORS Personnel Security regarding remote badge services. DPSAC will coordinate the appointments at remote locations.

When badge services are needed, Administrative Officers (AOs) should complete the Request for Remote Badging Services Form" provided on the ORS site below and submit it to DPSAC so that the coordination/approval process can be initiated.

Badge Enrollment & Issuance Work Stations: https://ors.od.nih.gov/ser/dpsac/contact/Pages/other-DPSAC-locations.aspx

Individuals with No Social Security Number
DPSAC is not able to issue an HHS ID Badge to individuals (foreign visitors, volunteers, etc.) that do not have and will not have a Social Security Number. If an ID badge is required for accessing the NIH, these individuals must obtain an Extended Visitor badge from the NIH Police.

Non-NIH Individuals
Extended Visitor Badge
These badges are issued to individuals not affiliated with NIH but need frequent physical access to NIH facilities. The security process requires the sponsorship form to contain the AO signature and justification and requires applicants to have their fingerprints electronically captured and submitted through the Office of Personnel Management (OPM) for criminal history screening.

Cost
The cost of sponsorship of non-NIH personnel to the sponsoring IC is $21.50 per person. A justification statement by the sponsor as to why the individual requires employee-like access to the NIH campus is required.

Extended Visitor Fingerprinting and Badge Issuance Locations

  • NIH Gateway Center (next to Metro Plaza, South Drive entrance)
  • Building 10, 1C52 (Clinical Center South Lobby)  

Patients
The sponsorship of patient badge applications is limited to the patient's care/research team. The new sponsorship forms are available in CRIS. Patients are not required to be fingerprinted so there is no charge to the IC.

Patient Family Members or Caregivers
Issuance of badges to family members or patient caregivers will be limited to two (2) per patient and the sponsorship of their badge applications will be limited to hospitality staff at the P1 Lobby Hospitality Desk. Fingerprinting is required and there will be a charge of $21.50 per person to the IC that sponsored the patient badge.

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Badge Assistance


Lost or Stolen Badge
If you have lost your HHS ID Badge, or believe it has been stolen, contact your Administrative Officer (AO). Your AO can report the badge as lost or stolen in NED, which submits a new badge request.  

Note: NED does not allow AOs to cancel ID badge reissuance processes after reporting badges as lost or stolen. Once an AO or AT reports an ID badge as lost or stolen in NED, the badge holder must obtain a new badge even if they find their old badge.

Broken Badge
To protect your HHS ID Badge, be sure to replace it in its protective badge holder after every use. If your badge is damaged, you need to take your broken badge the badge issuance station in Building 31, Room 1B03 for replacement.

Badge Renewal
Please see the following website for information on renewing an existing HHS ID Badge: https://ors.od.nih.gov/ser/dpsac/administrators/services/badge-issuance/Pages/renewing-certificates-and-id-badges.aspx

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Support


DPSAC and Help Desk Contact Information

Inquiries Regarding Background Investigations
Personnel Security Office
e-QIP helpdesk: 301-402-9755
Appointment line: 301-496-0051
E-mail: orspersonnelsecurity@mail.nih.gov

Inquiries Regarding Your HHS ID Badge
Access Control Office
Helpdesk: 301-451-4766
E-mail: facilityaccesscontrol@mail.nih.gov

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Resources


 

See Also


 

NIH IT Service Desk Contact Information


Local: 301-496-4357
Toll-Free: 1-866-319-4357
TTY: 711
NIH IT Service Desk Portal: http://itservicedesk.nih.gov/


 

 


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