PIV Certificate Renewal Options

​​​​​​

1)  Remot​e Option: Access Card Utility (ACU) allows customers to renew (unexpired) PIV/ALT certificates using a stand-alone self-service Windows workstation or an NIH workstation.

2)  Remot​e Option: Virtual Desktop Infrastructure (VDI) allows customers to renew (unexpired) PIV/ALT certificates remotely from an NIH workstation.

​3)  In-Person Option: Lifecycle Work Station (LWS) allows customers​​ to renew their PIV/ALT certificates in-person. 

​​​ ​IC​​

​ACU​​​​​
​(In-Person, Remotely)
​LWS Workstation
(In-Person)

​VDI Solution
(Remotely)​

​​ARPA-H
Not Available
No LWS Location listed
VDI Supported:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps​

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

CC
The ACU Stand-Alone Sevice-Service Workstation available at:​​


Location #1
Building 10 - Room 5D53, Room 1C290
Hours of operation:
Monday-Friday between 9:00AM - 3:00PM
(Walk-in Service)


Location #2
6707 Democracy Blvd, Suite 950
Hours of operation:
Monday - Friday
(Appointment only)

Email:
CC Security

​Location #1

10/1C52​
Hours of operation:
7:30AM - 11:40AM
12:40PM - 4:00PM
(No appointment necessary for PIN reset)

Email:
DPSAC Helpdesk​


Location #2
CRC/B2-5750 - (CRC side in Building 10)
Hours of operation:
Available during non-business hours
(By Appointment Only)
(301)496-7525

Email:
CC-DCRI System Monitoring
(301)451-4766

Location #3
Democracy Two - Suite 950
Hours of operation:
By Appointment Only

Email:
CC Security
Full Service

​​VDI Supported:
No​




CIT
​Not Available

Location #1
Fernwood, Suite 2NW06​
Hours of operation:
Monday - Friday
8:30AM - 2:30PM

Point of Contact:
Mikel Stika
(240)507-0650
VDI Supported:
Yes

Instructions:

1) Open VMWare Horizon Client and connect to VDI

2) Renew your unexpired PIV Badge certificates​​

CSR
The ACU is available on the NIH workstation desktop (Windows, macOS)
No LWS Location listed

VDI Supported:
No

FIC​
Not Available
No LWS Location listed
VDI Supported:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps​

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

​NCATS
The ACU is available on the NIH​ workstation desktop (Windows, macOS)
No LWS Location listed
VDI Supported:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

​NCCIH
​​​The ACU Stand-Alone Self-Service Workstation available at:

Location #1
2Dem/498 (Satellite Office)

Location #2
31/2B11.3 (Round Room)
Location #1
[6707 Democracy] - 2DEM/401
Hours of operation:
By Appointment Only

Point of contact:
Theodore (T) Woo

Mat Caplan
​VDI Supported:
No
​NCI
The ACU is available on the NIH workstation desktop (Windows, macOS)
​Location #1
362/11 - Ft. Detrick
Hours of operation:
Monday - Friday
8:30AM - 4:30PM
(By Appointment Only)

Point of contact:
Gregg McFarland​
(301)846-5115

Kelly Keith
(301)846-5115

Tiffany Fritz
(301)846-5115

Victoria Ferguson
(301)846-5115

Carlos Almenar Rivas
(301)846-5115

Mary Leatherman
(301)846-5115


Location #2
426/159 - Ft. Detrick​
Hours of operation:
Monday - Friday
8:30AM - 4:30PM
(By Appointment Only)

Point of Contact:
Ken Mowery
(301)846-5115


Location #3
Shady Grove Lobby Kiosk - 9609 Medical Center Drive
Hours of operation:
Monday - Friday
6:00AM - 6:00PM
(By Appointment Only)
Note: this is a self-help kiosk. If any issues come up, then contact the NIH IT Service Desk.
​VDI Solution:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

​NEI
The ACU Stand-Alone Self-Service Workstation available at:

Location #1
Building 10 - Rm. 10D60 or 10D48

Location# 2
Building 31 - Rm. 6A21, 6A28 or 6A29

Location #3
6700 B Rockledge Dr. - Rm. 4200 Suite
No LWS Location listed
VDI Solution:
No
NHGRI
​The ACU Stand-Alone Self-Service Workstation available at:

Location #1
6700B Rockledge Dr., Ste. 220, Bethesda, MD 20817​

The ACU is available on the NIH workstation desktop (Windows, macOS)
Location #1
6700B Rockledge Dr - Suite 2200
Hours of operation:
Tuesday - Thursday
9:00AM - 6:00PM
(By Appointment Only)

Point of contact:
Radu Marin
(301)496-4922

Rafe Yedwab
(301)827-6864
​VDI Solution:
No
​NHLBI
The ACU is available on the NIH workstation desktop (Windows, macOS)
Location #1
6705 Rkledge - RKL1/114
Hours of operation:
8:00AM - 5:00PM
(By Appointment Only)

Point of contact:
Yuanqin (Emily) Gu
(301)435-6373

Evan Bolder
(301)435-6373

Jessica Godlewski
(301)435-6373

Jason Schreiner
(301)435-6373

Allyson Evans
(301)435-6373

Ana Luhman​
(301)435-6373
VDI Solution:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

​NIA
The ACU is available on the NIH workstation desktop (Windows, macOS)
​Location #1
BRC/04C018
Hours of operation:
Monday - Friday
9:00AM - 4:00PM
(By Appointment Only)

Point of contact:
Michael Still
(410)454-8779

Karen Holmes
(410)454-8541

Chelsea Walter
(410)454-8731

Monica Sullivan
(667)205-3773

Jessica Whitaker​
(301)451-5953
​VDI Solution:
No​
NIAAA
The ACU is available on the NIH workstation desktop (Windows, macOS)
​​​
​VDI Solution:
No
​NIAID
​Not available
​Location #1
5601 Fishers Ln., 2B23
Hours of operation:
Monday - Friday
8:00A​M - 5:00PM
(By Appointment Only)

Point of contact:
Angela Cole
(240)627-3464

Kimberly Hazell
(240)627-3238

Doloris Strasnick
(240)627-3222

Location #2
5601 Fishers Ln., 2C11
Hours of operation:
Monday - Friday
7:00AM - 3:30PM
(By Appointment Only)

Point of Contact:
NIAD NED Coordinator

Tiera Morrisey

Michon Bunch​

Veronica Palomino

Jasmine Luck

Chris Whitfield​

Waquita Smith

Tonia Lee


Location #3​
IRF/1A121 Frederick
Hours of operation:
Monday - Friday
8:00AM - 4:30PM
(By Appointment Only)

Point of Contact:
Amanda Allgood
(301)631-7325


Location #4
Rocky Mtn Labs (ORS/RML) Building 30, Room 16
Hours of operation:
Monday - Friday
8:00AM - 4:00PM MST
(By Appointment Only)

Point of Contact:
Captain Ronald Frost​
(406)363-9492


Location #5
Rocky Mtn Labs (ORS/RML)
Building 31
Hours of operation:
Monday - Friday
8:00AM - 4:00PM MST
(By Appointment Only)

Point of contact:
Leona Barr
(406)363-9395

Jason Vervick
(406)375-9623

Brian Taggart
(406)375-9703

Lynne Kisling
(406)375-9627

Tammy Meuchel
(406)375-9685

Sgt. Gretchen Robertson​
(406)363-9356

VDI Solution:
No
​NIAMS
The ACU is available on the NIH workstation desktop (Windows, macOS)
​Location #1
31/4C32
Hours of operation:
8:00AM - 3:00PM
​VDI Solution:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

​NIBIB
​The ACU is available on the NIH workstation desktop (Windows, macOS)
​Location #1
Building 13, Room 3N05
Hours of operation:
By Appointment Only

Email:
NIBIB IT Service Desk


Location #2
Building 31, Room 1C13
Hours of operation:
Monday - Friday
(By Appointment Only)

Email:
NIBIB IT Service Desk


Location #3
Democracy Two, Suite 900​
Hours of Operation:
Monday - Friday
(By Appointment Only)

Email:
NIBIB IT Service Desk
​VDI Solution:
No
​NICHD
​Not Available
No LWS Location listed
​VDI Solution:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

NIDA
The ACU is available on the NIH workstation desktop (Windows, macOS)

------------------------------

Additional information:

  • NIDA HQ
No ACU Stand-Alone Self-Service Workstation

------------------------------

  • NIDA IRP
The ACU Stand-Alone Self-Service Workstation available at:

Location #1

BRC - Rm. 4A315 (Computer Training Room)

Location #2
BRC - Rm. 4A316 (Cassandra Matthews; by appointment only)

Location #3
TRIAD - Conference Room 3706
  • NIDA HQ
No LWS Location listed​

------------------------

  • NIDA IRP
Location #1
BRC/04A316
Hours of operation:
Monday - Friday
7:00AM - 3:30PM
(By Appointment Only)

Point of contact:
Cassandra Matthews
(443)740-2455


Location# 2
BRC/Training Room
Hours of Operation:
​Monday - Friday
7:00AM - 3;30PM
(By Appointment Only)

Point of contact:
Cassandra Matthews
(443)740-2455
​VDI Solution:
NIDA HQ - Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates


---------------------

VDI Solution:
NIDA IRP - No
​NIDCD
The ACU is available on the NIH workstation desktop (Windows, macOS)
No LWS Location listed​​​
​VDI Solution:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

​NIDCR
​​The ACU Stand-Alone Self-Service Workstation available at:

Location #1
Dem - 1 Rm207
Building 30 - Rm508
Location #1
30/508
Hours of operation:
Monday - Friday
8:00AM - 5:00PM
(By Appointment Only)

Point of contact:
Jody Sallah

Tamera Addison

Chris Greco

Chris Bolling

Edwin Zamora

Cynthia Nicholson

Tajana Little

Larry Sutton
​VDI Solution:
No
NIDDK
The ACU is available on the NIH workstation desktop (Windows, macOS​)
Location #1
Building 3 - 2nd Floor
Hours of operation:
Monday - Friday
8:00AM - 5:00PM

Point of contact:
Christine Krieger​
(301)451-6306

Danica Day
(301)451-7001

Tyfany Williams
(301)451-4361


Location #2
2DEM/7100A
Hours of operation:
Monday - Friday
9:00AM - 4:00PM
(By Appointment Only)

Email:
NIDDK EAMB Staff​
​VDI Solution:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

​NIEHS
The ACU Stand-Alone Self-Service Workstation available at:

Location #1
Rall Building - Module A, 2nd Floor, Room 254

------------------------------

Additional information:

The ACU is available on the NIH workstation desktop (Windows, macOS)
Location# 1
101/B114A
Hours of operation:
Monday - Friday
8:15AM - 3:45PM

Point of contact:
NIEHS Security
(984)287-3854
​VDI Solution:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

​NIGMS
​The ACU Stand-Alone Self-Service Workstation available at:

Location #1
Building 45, Room 3AS25

------------------------------

Additional information:

The ACU is available on the NIH workstation desktop (Windows, macOS)
Location #1
45/3AS25E
Hours of operation:
Tuesdays & Thursdays
(By Appointment Only)

Point of contact:
Arthur Lynch
(301)451-5902

​VDI Solution:
No
​NIMH
Not available
​​Location# 1
NSC Buliding - Room 7116
Hours of Operation:
Monday - Friday
6:30AM - 6:00PM

Point of Contact:
Wright Selemani
(301)792-4751

Misgana Mekonnen
(240)515-6036

Leah Davis
(301)480-1629

Marjoh Sonjong
(240)515-6036

Camila Ballasteros Gomez
(301)496-5762

Charles Noonan
(240)463-0751


Location #2
Building 10 - Room 3D51B
Hours of operation:
Monday - Friday
6:30AM - 6:30PM

Point of Contact:
Hoan Le
(301)594-5533

Thiery Diago
(240)618-9408

Craig Gordon
(301)590-5084

Ben Santamaria
(301)768-2769

Matthew Procope
(301)283-8640

Leah Davis
(301)480-1629

Charles Noonan
(240)463-0751
​VDI Solution:
No
​NIMHD
The ACU Stand-Alone Self-Service Workstation available at:

Location #1
6707 Democracy, Rm. 826B​

Location #2
Dem II 826B (NIMHD internal user only)
No LWS Location listed
​VDI Solution:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

NINDS
The ACU Stand-Alone Self-Service Workstation available at:

Location #1
6001 Executive Blvd (NSC - Rm. 3274

Location# 2
6101 Executive Blvd (Atrium - Staging Rm)

Location #3
Bldg 10 - Rm. 1D41

Location #4
Bldg 31 - Rm. A852 (Front Desk)

Location #5
Bldg 35A - Rm. GD905

------------------------------

Additional information:

  • NINDS DIR
The ACU is available on the NIH workstation desktop (Windows, macOS)
Location #1
10/1D41
Hours of operation:
Monday - Friday
8:00AM - 5:00PM
(By Appointment Only, submit IT Service Desk ticket​)

Point of c​ontact:
Jason Woo

Diego Pineda
(301)594-2814

Wenyi Bian
(301)402-1976

Sam Hou
(301)594-7313


Location #2
35A/Phase II/GD905
Hours of operation:
Monday - Friday
8:00AM - 5:00PM
(By Appointment Only, submit IT Service Desk ticket​)

Point of contact:
Jeffrey Woo​
(301)435-4534

Mr. Trevelyan Floyd​​
(301)435-3385

Jewellyn Iremiren
(301)435-4530

Tin Nguyen​
(301)435-4895

Jerome Rollerson
(301)496-4677


Location #3
31/8A19
Hours of operation:
Monday - Friday
8:00AM - 4:30PM
(By Appointment Only, submit IT Service Desk ticket​)

Point of contact:
Justin Jang
(301)496-3144


Location #4
6001 Executive Blvd - Room 2170
Hours of operation:
Monday - Friday
8:00AM - 4:30PM
(By Appointment Only, submit IT Service Desk ticket​)

Point of contact:
Rupen Parekh
(301)827-6285

Andrew Singh
(301)480-6974

Devon Steele Singer
(301)480-6974

Maria Janampa

Kevin Vizcayno
(301)496-0371

Ismael Sanchez Jr.​
(301)496-3144
VDI Solution:
NINDS DIR - No

NINDS - Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

​NINR
​Not available
​Location #1
31/5B13
Campus employees can renew the certificates by making an appointment at the Badging office in Bldg 31 or Clinical Center (Building 10) 

Point of contact:
NINR Technical Support
​VDI Solution:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

NLM
​Not available
Location #1
38A/B1W17
Hours of operation:
Monday - Friday
8:00AM - 5:00PM
(By Appointment Only)

Point of contact:
NLM ITSC (IT Service Center)
(301)496-2943
​​VDI Solution:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates

OD
​​The ACU is available on the NIH Workstation desktop (Windows, macOS)
​No LWS Location listed
VDI Solution:
Yes

Instructions:

1) Complete prerequisites in order to proceed to the next steps

2) Open VMWare Horizon Client and connect to VDI

3) Renew your unexpired PIV Badge certificates
​​