The Office of the Chief Information Officer

This page provides information on how to use your smart card to....

• Configure your Browser
• Digitally sign documents
• Send/receive encrypted and digitally signed email
• Log on to a computer
• Log in with NIH Login
• Log in to the NIH VPN

See also

• Quick Guide Handouts.

Guides are also available to assist users and system administrators with

• Installing ActivClient smart card software.
• Troubleshooting smart card problems.
• Managing and fixing PKI certificate chains.

How do I Configure my Web Browser?

Firefox

• Configure Firefox for use with Smart Card (Windows)
• Configure Firefox for use with Smart Card (Mac OS X)

How do I digitally sign documents?

Adobe Documents

• Configure Adobe Acrobat / Reader for use with Smart Cards

How do I send/receive encrypted and digitally sign email?

Applemail

• Smart Card Apple Mail Configuration and Users Guide (Word - 678KB)

Blackberry

• Reading encrypted email on a BlackBerry

Email Web Access (EWA)

• Secure email setup with the NIH Email Web Access (EWA) service

Entourage

• Configure Microsoft Entourage for NIH Secure Email

Publish Certificates to GAL

• Publish to Active Directory (PAD) Utility for Mac OS X

Outlook

• Configure Microsoft Outlook to use Smart Card Certificates (includes using Outlook to publish your certificates to the GAL)
• Outlook 2007 Configuration and User Guide (Word - 1.6MB)
• Solving Outlook Encryption Problems

How do I log on to a computer?

Citrix

• Smart Card Authentication on Citrix Presentation Server 4.0 (Windows)
• PIV Requirements Cheat Sheet for CCCASPER (PIV and Citrix Wiki)

Macintosh

• Smart Card Desktop Login (Mac OS X)

Windows

• Smart Card Desktop Login (Windows)
• Smart Card Remote Desktop Login (Windows)

Unix and Linux

• Smart Card Desktop Login (Linux)
• Smart Card with Secure Shell (SSH) on Linux Computers

How do I login with NIH Login?

Windows Web Browsers

• How to Configure Your Browser
• Using Smart Cards with NIH Login

How do I login to the NIH VPN?

Tutorials

• Using your Smart Card with the AnyConnect VPN client
• Cisco AnyConnect VPN Client Start Before Logon (SBL) instructions

FAQ

• Cisco AnyConnect VPN FAQs and Known Errors

See also

• VPN Client Software

How do I troubleshoot smart card problem?

Macintosh

• Installing the HHS FPKI Certificate Chain into the Mac OS X Keychain
• Troubleshooting Smart Card Login to AnyConnect on Mac OS X
• NIH Apple Resources for System Administrators

Windows

• Smart Card Diagnostic Guide (Windows)
• Isolating the cause of smart card login problems
• Managing Windows Certificate Chains
• Using IE to Remove Old Certificates

Note:

If your smart card is suddenly no longer recognized by your computer, it could be that the smart card and/or smart card reader is dirty.

For more information see the FAQ Troubleshooting instructions.

Information and Assistance

For additional information, search the NIH IT Knowledge Base for tutorials, instruction sheets and user guides or refer to the appropriate How-To Guide.

For questions or user support, please contact the NIH IT Service Desk.